Shipping Policy

Shipping Policy

This Shipping Policy outlines the shipping terms for FlyHaul Streetwear (flyhaulshop.com), operated by FLYHIGH WEB SOLUTIONS LTD (Company Number: 16275752). By placing an order with us, you agree to the following terms.

1. Order Processing

• Orders are typically processed within 2-5 business days.
• Once an order has been processed, it cannot be modified or canceled.

1. Shipping Timeframes

• After processing, shipping generally takes 14-30 days depending on the destination.
• Delivery times may vary due to customs processing, local postal services, and unforeseen delays.
• Orders shipped to remote areas may take longer.

1. Shipping Methods and Tracking

• We provide standard international shipping through various carriers.
• Tracking details will be provided once your order has been shipped.
• Some shipments may be split into multiple packages, and tracking numbers may differ.

1. Customs, Duties, and Taxes

• Import duties, taxes, and customs fees may apply depending on your country’s regulations.
• These charges are not included in the product price or shipping fee and are the buyer’s responsibility.
• We are not responsible for customs delays or charges imposed by local authorities.

1. Shipping Restrictions

• We currently ship to most countries; however, some locations may be restricted due to carrier limitations.
• If we are unable to ship to your location, we will notify you and issue a refund.

1. Incorrect Address or Failed Delivery

• Please ensure your shipping address is correct at checkout.
• If an order is returned due to an incorrect address, unclaimed parcel, or failed delivery attempt, reshipping fees may apply.
• If an order is returned and you choose not to have it reshipped, a refund may be issued minus the shipping costs.

1. Lost or Damaged Packages

• If your package is lost in transit, contact us at contact@flyhaulshop.com for assistance.
• If your package arrives damaged, provide photo or video proof to contact@flyhaulshop.com, and we will work on a resolution.
• FlyHaul Streetwear is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.

1. Order Tracking Issues

• If your tracking information has not been updated for an extended period, please allow additional time due to potential carrier delays.
• If tracking is inactive beyond 30 days, contact us for further assistance.

1. Changes to This Policy

• We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page.

1. Contact Information

• If you have any questions, contact us at:
  Email: contact@flyhaulshop.com
  Registered Office: FLYHIGH WEB SOLUTIONS LTD, 61 Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom